Kutchey’s Family Market – Ryan, South of Martin

Surveyed July 24, 2018

Address: 27825 Ryan Rd, Warren, MI 48092
Phone: (586) 422-0400

  • Parking and Approach
    1. Is accessible parking marked by the international symbol? Yes
    2. Is the route from parking to the business reasonably stable, flat, and slip resistant? Yes
  • Entrance
    3. Is there an entrance that does not require stairs? Yes
    4. Can a standard 30" wheelchair get through the doorway (at least 32" wide)? Yes
    5. Is the door threshold less than 3/4", about the size of an adult thumbnail? Yes

     

  • Circulation and/or Seating
    6. Are there places where people in wheelchairs can comfortably sit with their legs under the table; and are these tables equally dispersed throughout establishment? N/A
    7. Are aisles about 32" to checkouts, route to seating or path to restroom? Yes
    8. Is a portion of sales counter comfortable for a seated person to do business, like to write a check or sign receipt? (or is clipboard provided?) Yes
    9. Can individuals maneuver in departments off "main aisles" between racks and displays? Yes
    10. Is merchandise kept out of clear space and not filled with display racks, garbage cans or other barriers? Yes

     

  • Restrooms
    11. Are the restrooms marked by the international symbol? No
    12. Is a larger stall provided with at least 32” door width and two handrails? No
  • Reviewer's Comments
    Market does not have button activated entrance, however, door width is accessible and all glass storefront allows associates to recognize when a patron needs assistance with entry. This surveyor observed cashiers opening doors for patrons as well as assisting with carts to and from cars. This surveyor was advised that customers have also called ahead of time to indicate what their shopping needs were and associates brought to their vehicle so that they did not even need to enter the store. The customer service provided at this store goes above and beyond the typical shopping experience. At present there are bathrooms available with a door width of over 32" wide, however, the doors open into the stall encroaching upon the space needed for maneuverability in the stall. they also lack handrails. As a result the bathrooms are not considered handicap accessible. That being said, for a short trip to the market hopefully that does not dissuade patronage as the wide aisle ways and exceptional customer service make this business very accommodating in every other way.

     

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